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Catalog Products can be cancelled before shipping or within 24 hours
of
order. Call customer service at 1-877-cytomol for any product
returns.
Any orders of custom service is non cancelable and non returnable.
Each
service order will have a confirmation/quotation. Please refer to
quotation number
when placing order.
Customer will get refund under the following conditions: 1.written
request; 2. within 2 weeks (10 working days) from
receiving product; and proven products that do not meet
date-sheet specification.
CytoMol Corp.’s policy is to hold
all confidential information, materials, and customers in strict
confidence,
and not to disclose and not to use any the information and
materials for any purpose except for the customer
business
purpose. Upon customer’s
request, CytoMol Corp. will promptly return all tangible items including
derived materials and copies. CytoMol Corp. acknowledges that all
confidential information and
materials are owned solely by individual
customer.